Standardize Communication Quality in Call Center Recruitment with AI
HiRi.ai Talent Intelligence Platform
Meet HiRi, the preferred choice for recruitment processes in Turkey's leading contact centers. With our industry-first dialect, accent, and fluency analysis technology, identify the most suitable candidates who will maximize customer satisfaction in seconds.
Key Challenges in Call Center Recruitment
Staff Turnover & Attrition
Rapid turnover in the sector traps HR teams in an endless and costly recruitment cycle.
Language, Diction & Accent Analysis
Manually assessing fluency, dialect, and accent is a massive time-consuming task.
High-Volume Applicant Screening
Finding candidates with the right tone and skills among thousands is like finding a needle in a haystack.
Mismatch & Training Costs
Candidates with weak communication skills cause productivity loss and customer complaints during training.
Subjectivity & Quality Risks
Different interviewers' perceptions of "fluency" vary, which undermines consistent quality standards.
Candidate Experience & Response Speed
It is manually impossible to respond within minutes to prevent candidates from choosing competitors.
Strategic Benefits of HiRi in Call Center Recruitment
Dialect, Accent, and Fluency Analysis
The only solution in Turkiye! Our AI analyzes speech styles and objectively scores candidates' compatibility with your corporate standards.
24/7 Autonomous Candidate Screening
Interviews are completed without human intervention; HR teams only engage with the most fluent and competent candidates.
Communication-Oriented STAR Analysis
We measure not just what candidates say, but how they say it and how they manage crisis moments using scientific data.
Radical Reduction in Hiring Costs
By eliminating manual interviews, we reduce recruitment costs and maximize operational efficiency.
Real Clients, Real Numbers
3-5 Days
Time-to-Hire
(from 15 - 21 Days)
%85 -90
Operational Efficiency
(from %45 - %50)
5 Seconds
Screening Time
(from 45 minutes)
%90
Training Success Rate
(from %65 - %70)
